Troubleshooting
Minix Troubleshooting
Step 1
Check HDMI connection on both device are secured
Step 2
Ensure HD monitor is powered ON and set up
Step 3
Ensure correct source channel is selected on the HD monitor
Step 4
Ensure devices are powered ON
Step 5
Change HDMI cable
Step 1
Enable Wi-Fi in Settings > Network
Step 2
If supplied, ensure attachment antenna is securely connected
Step 3
Ensure router/modem is powered ON and configured properly to connect to
Step 4
Relocate device closer to network access point
Step 5
Reboot all routers, modems, wireless access points and other Wi-Fi devices
Step 6
Turn ON only those devices required to establish the network connection (e.g. modem and wireless router). Avoid connecting other devices to the network
Step 7
Avoid having other signal processing devices nearby (e.g. 2.4GHz phones or microwave ovens)
Step 1
Plug in various USB devices to test the USB ports
Step 2
Check USB ports for any damages or unwanted material/debris inside
Step 1
Toggle OFF Bluetooth for 10-20 seconds, then toggle back ON
Step 2
Test Bluetooth connection with various Bluetooth devices
Step 3
Power OFF device for 10 seconds, then power back ON
Step 1
Close/Force Stop any unnecessary applications running
Step 2
Power OFF device for 10 seconds, then power back ON
Step 3
Un-install and then re-install affected applications
Step 1
Ensure line of sight from remote to device with up to 10 meters distance
Step 2
Insert another appropriate set of batteries to power the remote and test operation
Step 3
Press and test all various buttons on the remote
Step 4
Power OFF device for 10 seconds, then power back ON
